Institutional development W5 – Thinking Spatially about Belonging, Retention and the First Year Experience P6 – Shift from teacher-centered to student-centered learning. Bottom-up and top-down changes in an institution. Po11 – The National Resource Center for The First-Year Experience and Students in Transition: Resources for Practitioners and Researchers W26 – Making students strong and flexible from the beginning: The case of biomedical sciences. P27 – Facilitating whole-of-institution engagement in the first year experience through distributed leadership approaches ST33 – An holistic approach to supporting students in their academic departments ST38 – Improve Study Success, Prevent Study Delay ST51 – Peer tutoring and the tutor training at the University of Eastern Finland: Peer support as a systematical part of advising services for new students. ST54 – Getting students on the team P62 – Measures to reduce dropout – the more the better?